There’s a moment every field professional knows well.
You’re wrapping up a job, balancing a phone, a clipboard, and your tools, trying to take photos, record notes, and check every box on your checklist — all while staying focused on the task at hand.
That’s when it hits you: sometimes, the tools meant to help you move faster are actually slowing you down.
That’s where this story begins.
At Zuper, our mission has always been simple — to simplify the complex world of field service. To help work happen smarter, safer, and more connected. We’ve built technology that bridges teams, streamlines scheduling, and helps businesses scale without scaling their chaos.
But the more time we spent with technicians, roofers, and field supervisors, one truth stood out: the next frontier wasn’t in the software they used; it was in how they experienced their work.
That understanding shaped our Zuper for Trades vision — a long-term commitment to building technology rooted in the realities of skilled work. Zuper Glass is a natural extension of that philosophy, taking everything that we’ve learned from the field and turning it into intelligent, wearable innovation.
The problem isn’t effort; it’s interruption.
What makes field work extraordinary isn’t just the skill; it’s the rhythm, precision, and pace it requires. Yet, most digital tools interrupt that flow.
Every photo manually taken, every note typed after hours, every forgotten observation — it all adds friction to already demanding work.
So, we asked ourselves: What if documentation could happen as naturally as the work itself? What if AI could listen, observe, and capture everything you needed effortlessly, in real time?
And that’s what led us to Zuper Glass.
A New Way to See, Speak, and Work
Zuper Glass is the industry’s first AI-powered, hands-free solution built specifically for the skilled trades — Roofing, HVAC, Electrical, and Plumbing.
It is an eyewear built with intelligence, one that sees, listens, and learns alongside you.
With Zuper Glass, every visual detail, voice note, and on-site observation is automatically captured and synced in real time to the Zuper platform. It’s AI that turns what you see and say into structured, usable information, generating instant summaries, reports, and updates without lifting a finger.
In other words, you focus on the craft, and Zuper Glass takes care of everything else.
From Digitization to Augmentation
The last decade of field service was about digitization — replacing paper with mobile apps.
The next decade will be about augmentation — where intelligence doesn’t just assist your work, it becomes a trusted collaborator.
Zuper Glass represents that leap. It’s where AI meets safety, and where documentation meets real-time insight.
For roofers, it means inspecting complex structures while keeping both hands safely on the job.
For facility managers, it means consistent reporting and instant visibility into field conditions.
And for business owners, it means faster closeouts, better compliance, and smarter decision-making, all powered by data you didn’t have to chase.
For crews, it means fewer distractions and a smoother flow of work.
For supervisors, it means live visibility and faster, more informed decisions.
And for businesses, it means clearer communication, less rework, and better results across every job.
In short, Zuper Glass doesn’t just make documentation easier, it transforms how every part of a field operation connects and performs.
Built Where Real Work Happens
We didn’t build Zuper Glass in a lab — we built it on rooftops, in crawlspaces, and under real-world pressure.
Every feature, from voice-activated commands to AI-powered summaries and translations, exists because someone in the field needed it.
And because Zuper Glass connects directly with the Zuper platform, everything you capture becomes part of a seamless workflow, from proposals and work orders to invoices and customer updates — all aligned, all automated.
AI That Works With You, Not For You
Our philosophy has always been that great technology shouldn’t replace human expertise; it should amplify it.
AI is at its best when it removes friction, restores focus, and lets people shine at what they do best.
With Zuper Glass, AI becomes a silent collaborator, one that watches, listens, and organizes so teams can stay present where it matters most — in the work itself.
At Zuper, we often say great technology disappears into the background. You don’t notice it; you just notice how effortless your day feels. That’s exactly the kind of experience we’ve aimed for with Zuper Glass.
The Future of Field Service is Hands-Free, Voice-First, and Intelligent
The history of field service management is a progression, from paper logbooks to mobile apps. The next era belongs to spatial computing and AI, a world where tools fade into the background and professionals can focus purely on their craft.
Innovation in field service doesn’t happen in boardrooms. It happens in the sun, the rain, and on the roof, where work meets reality. Zuper Glass is our way of honoring that reality while pushing the boundaries of what’s possible.
When we eliminate the manual friction of documentation and communication, we unlock new levels of safety, efficiency, and professional excellence. The goal isn’t just a faster service visit — it’s a safer, smarter, and more human way to work.
This is the start of a new chapter for the industry, a future where documentation happens seamlessly, collaboration feels effortless, and safety is simply second nature.
Zuper Glass isn’t just a product; it’s a new way of seeing field service itself.
