Connect Your Sales, Services and Support with Field Services for Exceptional Customer Experience. Zuper’s leading field service management solution empowers growing businesses by providing a seamless customer and services experience.
Zuper’s direct integration for HubSpot Service Hub enables you to gain the benefits of automated work order management, intelligent AI-powered scheduling, and real-time collaboration without leaving the HubSpot interface.
Empower agents to seamlessly schedule service calls and on-site jobs
Schedule the service date and time depending on the customer preference and the availability of the technicians
Access geo-coding of the customer address for location intelligence
Manual or automated dispatching of the right technician based on the organization preferences (location, availability, skillset etc)
View ticket details, customer information, notes and all related metadata published to the field service work order automatically
Add assets and contracts to work orders
Combine your CRM and Zuper field service management to improve productivity.
Sync your leads, prospects, and contacts on your CRM as Zuper customers.
Connect your sales, services, and support with field services for optimal experience.
Schedule your service tickets as field visit work orders automatically in Zuper.
Deliver intelligent and automated communication with customers during the life cycle support
Automated work order booking confirmation via email or text message
Trigger notifications and alerts based on intelligent workflows
Remove the guesswork and notify ETAs to customers when the field technician is on the way
Enable customers to review and rate the service
Keep your customers happy by quickly addressing any concerns they have.
Asset history allows technicians to more easily diagnose and repair issues.
Increased first time fix rate means less downtime for your customers.
Easy to use app makes it simple and convenient for technicians to access information they need while on the go.
Enable your field services teams to operate efficiently and provide the best customer experience
Automated notification and alerts for your team on job reminders, SLA violations and critical alerts
Capture all the data from the field including pictures, audio, video, documents and attach to the work orders
Smart routing, actionable insights, work order details and customer history to improve productivity and efficiency
Real time collaboration and syncing of all information to the back office
Engage a skilled hybrid field service team on-demand.
Automated scheduling and dispatching to assign the right tech to the right job at the right time based on the right skills, optimal proximity, availability and more.
Empower your on-demand field pros with complete job details and tools to deliver great service.
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Work Order Management
Automate and prioritize job requests, technician schedules and dispatching all in one place for more efficient operations and improved workflows.
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Smart Scheduling
With easy-to-use drag and drop scheduling, you can assign new jobs and automatically assign based on availability, proximity, and qualifications.
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Intelligent Dispatching
Intelligent dispatching efficiently allocates jobs so that the right person is always at the right place with the right information, every time.
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Location Intelligence
Location intelligence helps you accurately track time, GPS, and mileage - saving you costs on fuel and payroll and keeping customers updated.
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Estimate Management
Create customizable estimates with a few clicks, so you can get faster decisions from the client to prioritize job opportunities on the go.
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Contract Management
Edit, search, sign, and store your contracts in one place, making it work with your jobs and assets and plan preventative maintenance tasks.
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Invoice Management
Simplify invoicing by handling service modifications, streamlining your payments, and getting paid on the field or in the office.
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Digital Payments
Start accepting credit, debit, e-checks/ACH payments online, on-mobile, or in-person, as well as through digital payment methods like Stripe.
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Customized Workflows
No-code required settings and access for the non-technical user to quickly and easily customize workflows to suit your business needs.
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Asset Management
Manage your customers asset lifecycle, automate preventive maintenance tasks, reduce costs and optimize productivity and efficiency.
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Timesheet Management
Monitor technician work hours, locations, clocking in and out, and with customizable payment plans, overtime, and project details.
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Reporting and Analytics
Run reports based on field jobs created, scheduled or finished jobs to gain instant insights on performance, productivity, and profitability.
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Industry-Leading Integrations
Zuper offers premier integrations with best-in-class CRM, service, ticketing, communications, collaboration, accounting, ERP and other apps.
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Mobile Applications
Connect your field service technicians with all tools they need to focus on what they do best, delivering exceptional customer service.
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Inventory Management
Sync your mobile stock with the warehouse and provide your field technicians with the resources they need to manage inventory on the job site.
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Learn More About Zuper Today
Get started with a free Zuper trial account and explore on your own how you can improve your field service operations, or schedule a demo today with our product experts!
