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HubSpot Sales & Service Hub + Zuper

Connect Your Sales, Services and Support with Field Services for Exceptional Customer Experience. Zuper’s leading field service management solution empowers growing businesses by providing a seamless customer and services experience.

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Integrate Your Sales, Service And Field Service Processes In HubSpot For Increased Productivity And Better Service

Zuper’s direct integration for HubSpot Service Hub enables you to gain the benefits of automated work order management, intelligent AI-powered scheduling, and real-time collaboration without leaving the HubSpot interface.

Empower Agents To Seamlessly Schedule Service Calls And On-Site Jobs

  • Schedule the service date and time depending on the customer preference and the availability of the technicians
  • Access geo-coding of the customer address for location intelligence
  • Manual or automated dispatching of the right technician based on the organization preferences (location, availability, skillset etc)
  • View ticket details, customer information, notes and all related metadata published to the field service work order automatically
  • Add assets and contracts to work orders

Deliver Intelligent And Automated Communication With Customers During The Life Cycle Support

  • Automated work order booking confirmation via email or text message
  • Trigger notifications and alerts based on intelligent workflows
  • Remove the guesswork and notify ETAs to customers when the field technician is on the way
  • Enable customers to review and rate the service

Enable Your Field Services Teams To Operate Efficiently And Provide The Best Customer Experience

  • Automated notification and alerts for your team on job reminders, SLA violations and critical alerts
  • Capture all the data from the field including pictures, audio, video, documents and attach to the work orders
  • Smart routing, actionable insights, work order details and customer history to improve productivity and efficiency
  • Real time collaboration and syncing of all information to the back office

Delight Customers With Zuper And Zendesk

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HubSpot

Connect Your Sales, Services and Support with Field Services for Exceptional Customer Experience. Zuper’s leading field service management solution empowers growing businesses by providing a seamless customer and services experience.

Learn more...

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Get started with a free Zuper trial account and explore on your own how you can improve your field service operations, or schedule a demo today with our product experts!
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