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Frequently asked questions
Can this solution integrate with my existing apps and solutions, and is it user-friendly?
Yes, it can integrate with Zendesk Support, Zendesk Sell, HubSpot Service and Sales CRM, Zoho CRM, and 50+ other third-party apps.
Are there any security features for existing contracts?
Zuper's conditional formatting ensures that only authorized personnel can view, edit, and access service contracts.
How easy is it to manage contracts on FSM software?
Service contracts can be created, managed, and accessed on Zuper easily. Users can get a bird's eye view of their service contracts on Zuper's intuitive dashboard and view a clear split according to their status.
Does your system support automatic alerts?
Yes, the system supports automatic alerts for tasks created and completed. Users can use "Notification and Alerts" to send job reminders, delay alerts, and status change notifications to both back-office users and field teams. When it comes to contract management, the system generates automatic alerts well before a contract is about to expire.
Is there a limit to how many contracts I can store in the system?
No, there is no limit to the number of contracts a system can store. The Zuper dashboard shows the following information about service contracts according to the job split up.-Active contracts-Pending approval-Expired contracts-On-hold-Expiring in 7 days
How does contract management software work?
Contract management helps outline the contractual terms of a service agreement clearly. It also tracks what services and parts the contract covers and which may carry an extra cost. Most service contracts are customer-specific rather than standard agreements that apply broadly to all customers. This places a premium on field service software that tracks the specific deliverables and then operationalizes the terms of the contract.