Product Capabilities

Starter

Work Order Management
Scheduling and Dispatching
Location Intelligence
Customer Management
Inventory Management
Estimates Management
Invoice Management
Digital Payments
Contract Management
Timesheet Management
User Management
Notifications and Alerts
Checklists and Workflows
Reports and Dashboard
Apps Marketplace andDeveloper Ecosystem
Onboarding and Support
Project Management (Coming Soon)
Route Optimization
Organizations and Properties
Customer Portal with Booking (Coming Soon)
Asset Management
Power Apps
Contractor Work Order Management
NetSuite and Other Enterprise System Integrations
Data Integrity
Password Management SSO
Approval Workflows
Direct Booking and More!

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Growth

Work Order Management
Scheduling and Dispatching
Location Intelligence
Customer Management
Inventory Management
Estimates Management
Invoice Management
Digital Payments
Contract Management
Timesheet Management
User Management
Notifications and Alerts
Checklists and Workflows
Reports and Dashboard
Apps Marketplace andDeveloper Ecosystem
Onboarding and Support
Project Management (Coming Soon)
Route Optimization
Organizations and Properties
Customer Portal with Booking (Coming Soon)
Asset Management
Power Apps
Contractor Work Order Management
NetSuite and Other Enterprise System Integrations
Data Integrity
Password Management SSO
Approval Workflows
Direct Booking and More!

Get Free Demo Now

Enterprise

Work Order Management
Scheduling and Dispatching
Location Intelligence
Customer Management
Inventory Management
Estimates Management
Invoice Management
Digital Payments
Contract Management
Timesheet Management
User Management
Notifications and Alerts
Checklists and Workflows
Reports and Dashboard
Apps Marketplace andDeveloper Ecosystem
Onboarding and Support
Project Management (Coming Soon)
Route Optimization
Organizations and Properties
Customer Portal with Booking (Coming Soon)
Asset Management
Power Apps
Contractor Work Order Management
NetSuite and Other Enterprise System Integrations
Data Integrity
Password Management SSO
Approval Workflows
Direct Booking and More!

Get Free Demo Now

See Detailed Feature Comparison

Product Modules with Features

Starter

Growth

Enterprise

Work Order Management

Configurable custom fields

In-app chat linked to work orders

Annotated attachments

Granular audit logs

Unlimited attachments – pictures, audio, video, documents, and text

Configurable tagging

Configurable services reports

Multiple locations

Multi-day work orders

One-time and recurring work orders

Configurable work order categories

Custom fields for modules

No file size restrictions

Multi-user work orders

Direct Booking

Custom local phone number

*Coming soon

*coming soon

Call us

Online booking

Call us

Postcards and emails

Call us

Live visitor web chat

Call us

Website builder

Call us

Scheduling and Dispatching

Scheduling and dispatching (manual)

Google calendar integration

Assisted dispatching based on recommendations

Configurable dispatch board views

Intelligent dispatching based on configurable parameters (location, availability, skill set, etc.)

Customer Management

First class integration with top CRMs – Zoho, HubSpot, Salesforce, Zendesk, Sell, Dynamics etc.

Customer hot notes

360-degree services view of the customer

First class support for residential customers

Configurable custom fields

Integration with Cloud Telephony – RingCentral and Dialpad

Personalized marketing campaigns – text and email

Customer portal*

Configurable tagging

Multi-level hierarchy for supporting commercial clients

Configure multiple properties

Online booking

Inventory Management

Warehouse management

Mobile stock management

Configurable custom fields

PriceBook

Smart alerts on inventory threshold

Rich inventory search

Dynamic stock access

Barcode scanning

Estimates Management

Configurable templates

Customer digital signature

Advance payments

Configurable reminders

Item groups

Automated workflows

Integration with top accounting systems - QuickBooks, Zoho Books, Xero, etc.

Custom integration with top ERP systems - Oracle, NetSuite, SAP, etc.

Invoice Management

Configurable templates

Customizable payment modes

Partial payments

Payment history

Bank ACH capture and mobile card reader (with Stripe and other third-party payment processors)

NOTE - NO PROCESSING FEES*

Configurable reminders

Customer portal for invoices

Configurable automation workflows

Integration with top accounting systems - QuickBooks, Zoho Books, Xero, etc.

Custom integration with top ERP systems - Oracle, NetSuite, SAP, etc.

Consumer financing*

*Coming soon

*coming soon

Multi-state tax management*

*coming soon

Digital Payments

Integration with payment processors - Stripe, and more

Contactless payments – scan and pay

Autopay

Recurring payments

Timesheets Management

Punch-in and punch-out based on shifts

Leave management

Automated workflows

Holidays management

Integration with top payroll systems

Geo-tagging

AI-powered facial biometrics

Multi-level approvals

Geofencing

Configurable overtime rules

Customizable labor laws

Asset Management

Barcode scanning

Configurable custom fields

Customer-owned and business-owned assets

Asset properties and multi-location parts tracking

Asset status

Planned preventative maintenance (PPM)

Automated workflows

Asset history

Configurable asset templates

Equipment tracking*

*coming soon

Custom integration with top ERP systems - Oracle, NetSuite, SAP, etc.

Contract Management

Contract lifecycle management

Configurable custom fields

Digital approval from customers

Contract and asset mapping

Contract renewals

Automated workflows

Customizable contract templates

Integration with eSign

Purchase order and warranty management

Call Us

Location Intelligence

Real-time GPS tracking of technicians

Visualize work orders, customers, and assets on the map

Live tracking of technician’s network strength

Track technician’s mobile battery percentage

Location history

Visualize technician’s location history - replay

Integration with multiple map service platforms

Mileage tracking

Route Management

AI-powered route optimization

Multiple routes per day

Optimize routes based on multiple criteria

Route tracking on the map

Route assignments

Automated workflows

Customer Portal

Customer dashboard

Job details - upcoming jobs, services, and history

Estimates - accept, decline, request change, and deposit payment

Invoices - accept, review, make partial and full payments, and deposits

Payments - save card and view recent payments and payment history

Contracts - accept, decline, and request change

Shared asset details

Collect ratings and reviews

User Management

Role-based access control

Team management

First-class support for W2 and 1099 workers

Shift management

Upload files

Configurable custom fields

Automated workflows

Skill set and certification management

Capacity management

Territory management

Integration with Field Nation for on-demand technicians

SOS management

Property and organizations

Franchise model support

Unlimited subcontractors

Call Us

Checklists and Workflows

Checklists per work order status

30+ out-of-the-box checklist components

Dependent fields

Configurable checklist views

Configurable work order statuses

No-code workflows

Governance policies for work orders – geofencing, geo-tagging, facial biometrics, and more

Notifications and Alerts

Configurable templates

Email, text, and in-app notifications

SLA alerts

Back-office, field workforce, and customer notifications

Granular notifications based on work order status

Customer ETA alerts

Reporting and Dashboard

Pre-built dashboard

Pre-built reporting

Scheduled and automated delivery of reports

Integration with Business Intelligence tools – PowerBI, Tableau, Zoho Analytics, etc.

Custom reports

App Store and Developer Ecosystem

Built-in integrations for over 50+ best third-party applications

API documentation

Custom applications

Custom integrations with top CRM, ERP, payment processors, payroll systems, and more

Power Apps

Geo-code

Job time calculation

Job mileage calculation

Onboarding and Support

18 X 5 phone and email support

White-glove onboarding

Self-serve data import and export

Online academy and help documentation for self-serve onboarding

Industry-specific community, forums, and events

*Coming soon

*coming soon

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Frequently asked questions

What Field Service Management Software does Zuper provide?

Zuper is a Field Service Management Software solution designed to help HVAC companies streamline their dispatch and time tracking operations. Our software provides powerful, real-time scheduling, dispatching, and time tracking capabilities, as well as robust reporting features.

How much does Zuper Field Service Management Software cost?

Zuper Field Service Management Software is available in three different pricing plans - Core, Premium, and Enterprise. Prices range from $40/user/month for the Core plan to $55/user/month for the Premium plan and up for the Enterprise plan.

What features are included in Zuper Field Service Management Software?

Zuper Field Service Management Software provides powerful features such as real-time scheduling, dispatching, time tracking, and reporting capabilities. It also integrates with popular field service accounting and CRM systems like Salesforce, HubSpot, Intuit QuickBooks, NetSuite, and Xero.

Does Zuper Field Service Management Software offer a free trial?

Yes, Zuper Field Service Management Software provides a free version which comes with limited features and functionalities. You can also use our 14-day free trial for the Core and Premium plans to fully explore our software before purchasing.

What type of support does Zuper Field Service Management Software offer?

We provide customer support through our online help center, email and phone. In addition, we also offer live demos and onboarding assistance to help you get the most out of our Field Service Management Software.

Learn More About Zuper Today

Get started with a free Zuper trial account and explore on your own how you can improve your field service operations, or schedule a demo today with our product experts!

Get Free Demo Now

Free trial

The most flexible and customizable FSM

Starter

Growth

Enterprise

See Detailed Feature Comparison

Starter

Growth

Enterprise

Work Order Management

Direct Booking

Scheduling and Dispatching

Customer Management

Inventory Management

Estimates Management

Invoice Management

Digital Payments

Timesheets Management

Asset Management

Contract Management

Location Intelligence

Route Management

Customer Portal

User Management

Checklists and Workflows

Notifications and Alerts

Reporting and Dashboard

App Store and Developer Ecosystem

Power Apps

Onboarding and Support

See Zuper in Action

Frequently asked questions

What Field Service Management Software does Zuper provide?

How much does Zuper Field Service Management Software cost?

What features are included in Zuper Field Service Management Software?

Does Zuper Field Service Management Software offer a free trial?

What type of support does Zuper Field Service Management Software offer?

Learn More About Zuper Today