Product Capabilities

The most flexible and customizable FSM

for fast-growing services organizations of any size to maximize growth and streamline operations
Pricing
Zuper is built to accommodate the needs of a rapidly growing business. Choose the plan that suits your business and upgrade whenever.
Yearly billing
Monthly billing
Save up to 25% with annual plans

Starter

$40
$40
/month
/month
  • Work Order Management
  • Scheduling and Dispatching
  • Location Intelligence
  • Customer Management
  • Inventory Management
  • Estimates Management
  • Invoice Management
  • Digital Payments
  • Contract Management
  • Timesheet Management
  • User Management
  • Notifications and Alerts
  • Checklists and Workflows
  • Reports and Dashboard
  • Apps Marketplace andDeveloper Ecosystem
  • Onboarding and Support
  • Project Management (Coming Soon)
  • Route Optimization
  • Organizations and Properties
  • Customer Portal with Booking (Coming Soon)
  • Asset Management
  • Power Apps
  • Contractor Work Order Management
  • NetSuite and Other Enterprise System Integrations
    Data Integrity
    Password Management SSO
    Approval Workflows
    Direct Booking and More!
Get Free Demo Now

Enterprise

Call Us
  • Work Order Management
  • Scheduling and Dispatching
  • Location Intelligence
  • Customer Management
  • Inventory Management
  • Estimates Management
  • Invoice Management
  • Digital Payments
  • Contract Management
  • Timesheet Management
  • User Management
  • Notifications and Alerts
  • Checklists and Workflows
  • Reports and Dashboard
  • Apps Marketplace andDeveloper Ecosystem
  • Onboarding and Support
  • Project Management (Coming Soon)
  • Route Optimization
  • Organizations and Properties
  • Customer Portal with Booking (Coming Soon)
  • Asset Management
  • Power Apps
  • Contractor Work Order Management
  • NetSuite and Other Enterprise System Integrations
    Data Integrity
    Password Management SSO
    Approval Workflows
    Direct Booking and More!
  • You dream it - we build it for field service management 100% YOUR WAY
  • Everything available in Core or Premium and more
  • Custom integrations with Field Nation Marketplace and access for unlimited subcontractors so the sky is the limit in growing your business
Get Free Demo Now

See Detailed Feature Comparison

black-down-arrow
Product Modules with Features
Price (USD)

Starter

$40 per user/
per month

Growth

$55 per user/
per month

Enterprise

Call Us
Number of users
Number of users
unlimited
unlimited
unlimited
Work Order Management
orange-down-arrow
Configurable custom fields
green-tick
green-tick
green-tick
green-tick
In-app chat linked to work orders
green-tick
green-tick
green-tick
green-tick
Annotated attachments
green-tick
green-tick
green-tick
green-tick
Granular audit logs
green-tick
green-tick
green-tick
green-tick
Unlimited attachments – pictures, audio, video, documents, and text
green-tick
green-tick
green-tick
green-tick
Configurable tagging
green-tick
green-tick
green-tick
green-tick
Configurable services reports
green-tick
green-tick
green-tick
green-tick
Multiple locations
green-tick
green-tick
green-tick
green-tick
Multi-day work orders
green-tick
green-tick
green-tick
green-tick
One-time and recurring work orders
green-tick
green-tick
green-tick
green-tick
Configurable work order categories
green-tick
green-tick
green-tick
green-tick
Custom fields for modules
green-tick
green-tick
green-tick
green-tick
No file size restrictions
green-tick
green-tick
green-tick
green-tick
Multi-user work orders
green-tick
green-tick
green-tick
green-tick
Direct Booking
orange-down-arrow
Custom local phone number
*Coming soon
*coming soon
*coming soon
Call us
Online booking
red-cross
red-cross
red-cross
Call us
Postcards and emails
red-cross
red-cross
red-cross
Call us
Live visitor web chat
red-cross
red-cross
red-cross
Call us
Website builder
red-cross
red-cross
red-cross
Call us
Scheduling and Dispatching
orange-down-arrow
Scheduling and dispatching (manual)
green-tick
green-tick
green-tick
green-tick
Google calendar integration
green-tick
green-tick
green-tick
green-tick
Assisted dispatching based on recommendations
green-tick
green-tick
green-tick
green-tick
Configurable dispatch board views
green-tick
green-tick
green-tick
green-tick
Intelligent dispatching based on configurable parameters (location, availability, skill set, etc.)
red-cross
red-cross
green-tick
green-tick
Customer Management
orange-down-arrow
First class integration with top CRMs – Zoho, HubSpot, Salesforce, Zendesk, Sell, Dynamics etc.
green-tick
green-tick
green-tick
green-tick
Customer hot notes
green-tick
green-tick
green-tick
green-tick
360-degree services view of the customer
green-tick
green-tick
green-tick
green-tick
First class support for residential customers
green-tick
green-tick
green-tick
green-tick
Configurable custom fields
green-tick
green-tick
green-tick
green-tick
Integration with Cloud Telephony – RingCentral and Dialpad
green-tick
green-tick
green-tick
green-tick
Personalized marketing campaigns – text and email
green-tick
green-tick
green-tick
green-tick
Customer portal*
green-tick
red-cross
green-tick
green-tick
Configurable tagging
green-tick
green-tick
green-tick
green-tick
Multi-level hierarchy for supporting commercial clients
red-crossgreen-tick
red-cross
green-tick
green-tick
Configure multiple properties
red-crossgreen-tick
red-cross
green-tick
green-tick
Online booking
red-crossgreen-tick
red-cross
green-tick
green-tick
Inventory Management
orange-down-arrow
Warehouse management
green-tick
green-tick
green-tick
green-tick
Mobile stock management
green-tick
green-tick
green-tick
green-tick
Configurable custom fields
green-tick
green-tick
green-tick
green-tick
PriceBook
green-tick
green-tick
green-tick
green-tick
Smart alerts on inventory threshold
green-tick
green-tick
green-tick
green-tick
Rich inventory search
green-tick
green-tick
green-tick
green-tick
Dynamic stock access
red-cross
red-cross
green-tick
green-tick
Barcode scanning
red-cross
red-cross
green-tick
green-tick
Estimates Management
orange-down-arrow
Configurable templates
green-tick
green-tick
green-tick
green-tick
Customer digital signature
green-tick
green-tick
green-tick
green-tick
Advance payments
green-tick
green-tick
green-tick
green-tick
Configurable reminders
green-tick
green-tick
green-tick
green-tick
Item groups
green-tick
green-tick
green-tick
green-tick
Automated workflows
green-tick
green-tick
green-tick
green-tick
Integration with top accounting systems - QuickBooks, Zoho Books, Xero, etc.
green-tick
green-tick
green-tick
green-tick
Custom integration with top ERP systems - Oracle, NetSuite, SAP, etc.
red-cross
red-cross
green-tick
green-tick
Invoice Management
orange-down-arrow
Configurable templates
green-tick
green-tick
green-tick
green-tick
Customizable payment modes
green-tick
green-tick
green-tick
green-tick
Partial payments
green-tick
green-tick
green-tick
green-tick
Payment history
green-tick
green-tick
green-tick
green-tick
Bank ACH capture and mobile card reader (with Stripe and other third-party payment processors)

NOTE - NO PROCESSING FEES*
green-tick
green-tick
green-tick
green-tick
Configurable reminders
green-tick
green-tick
green-tick
green-tick
Customer portal for invoices
green-tick
green-tick
green-tick
green-tick
Configurable automation workflows
green-tick
red-cross
green-tick
green-tick
Integration with top accounting systems - QuickBooks, Zoho Books, Xero, etc.
green-tick
red-cross
green-tick
green-tick
Custom integration with top ERP systems - Oracle, NetSuite, SAP, etc.
red-cross
red-cross
green-tick
green-tick
Consumer financing*
*Coming soon
*coming soon
*coming soon
*coming soon
Multi-state tax management*
red-cross
red-cross
*coming soon
*coming soon
Digital Payments
orange-down-arrow
Integration with payment processors - Stripe, and more
green-tick
green-tick
green-tick
green-tick
Contactless payments – scan and pay
green-tick
green-tick
green-tick
green-tick
Autopay
green-tick
green-tick
green-tick
green-tick
Recurring payments
green-tick
green-tick
green-tick
green-tick
Timesheets Management
orange-down-arrow
Punch-in and punch-out based on shifts
green-tick
green-tick
green-tick
green-tick
Leave management
green-tick
green-tick
green-tick
green-tick
Automated workflows
green-tick
green-tick
green-tick
green-tick
Holidays management
green-tick
green-tick
green-tick
green-tick
Integration with top payroll systems
green-tick
green-tick
green-tick
green-tick
Geo-tagging
red-cross
red-cross
green-tick
green-tick
AI-powered facial biometrics
red-cross
red-cross
green-tick
green-tick
Multi-level approvals
red-cross
red-cross
green-tick
green-tick
Geofencing
red-cross
red-cross
green-tick
green-tick
Configurable overtime rules
red-cross
red-cross
green-tick
green-tick
Customizable labor laws
red-cross
red-cross
green-tick
green-tick
Asset Management
orange-down-arrow
Barcode scanning
red-cross
red-cross
green-tick
green-tick
Configurable custom fields
red-cross
red-cross
green-tick
green-tick
Customer-owned and business-owned assets
red-cross
red-cross
green-tick
green-tick
Asset properties and multi-location parts tracking
red-cross
red-cross
green-tick
green-tick
Asset status
red-cross
red-cross
green-tick
green-tick
Planned preventative maintenance (PPM)
red-cross
red-cross
green-tick
green-tick
Automated workflows
red-cross
red-cross
green-tick
green-tick
Asset history
red-cross
red-cross
green-tick
green-tick
Configurable asset templates
red-cross
red-cross
green-tick
green-tick
Equipment tracking*
red-cross
red-cross
*coming soon
*coming soon
Custom integration with top ERP systems - Oracle, NetSuite, SAP, etc.
red-cross
red-cross
green-tick
green-tick
Contract Management
orange-down-arrow
Contract lifecycle management
red-cross
red-cross
green-tick
green-tick
Configurable custom fields
red-cross
red-cross
green-tick
green-tick
Digital approval from customers
red-cross
red-cross
green-tick
green-tick
Contract and asset mapping
red-cross
red-cross
green-tick
green-tick
Contract renewals
red-cross
red-cross
green-tick
green-tick
Automated workflows
red-cross
red-cross
green-tick
green-tick
Customizable contract templates
red-cross
red-cross
green-tick
green-tick
Integration with eSign
red-cross
red-cross
green-tick
green-tick
Purchase order and warranty management
red-cross
red-cross
red-cross
Call Us
Location Intelligence
orange-down-arrow
Real-time GPS tracking of technicians
green-tick
green-tick
green-tick
green-tick
Visualize work orders, customers, and assets on the map
green-tick
green-tick
green-tick
green-tick
Live tracking of technician’s network strength
green-tick
green-tick
green-tick
green-tick
Track technician’s mobile battery percentage
green-tick
green-tick
green-tick
green-tick
Location history
red-cross
red-cross
green-tick
green-tick
Visualize technician’s location history - replay
red-cross
red-cross
green-tick
green-tick
Integration with multiple map service platforms
red-cross
red-cross
green-tick
green-tick
Mileage tracking
red-cross
red-cross
green-tick
green-tick
Route Management
orange-down-arrow
AI-powered route optimization
red-cross
red-cross
green-tick
green-tick
Multiple routes per day
red-cross
red-cross
green-tick
green-tick
Optimize routes based on multiple criteria
red-cross
red-cross
green-tick
green-tick
Route tracking on the map
red-cross
red-cross
green-tick
green-tick
Route assignments
red-cross
red-cross
green-tick
green-tick
Automated workflows
red-cross
red-cross
green-tick
green-tick
Customer Portal
orange-down-arrow
Customer dashboard
green-tick
red-cross
green-tick
green-tick
Job details - upcoming jobs, services, and history
green-tick
red-cross
green-tick
green-tick
Estimates - accept, decline, request change, and deposit payment
green-tick
red-cross
green-tick
green-tick
Invoices - accept, review, make partial and full payments, and deposits
green-tick
red-cross
green-tick
green-tick
Payments - save card and view recent payments and payment history
green-tick
red-cross
green-tick
green-tick
Contracts - accept, decline, and request change
green-tick
red-cross
green-tick
green-tick
Shared asset details
green-tick
red-cross
green-tick
green-tick
Collect ratings and reviews
red-cross
red-cross
green-tick
green-tick
User Management
orange-down-arrow
Role-based access control
green-tick
green-tick
green-tick
green-tick
Team management
green-tick
green-tick
green-tick
green-tick
First-class support for W2 and 1099 workers
green-tick
green-tick
green-tick
green-tick
Shift management
green-tick
green-tick
green-tick
green-tick
Upload files
green-tick
green-tick
green-tick
green-tick
Configurable custom fields
green-tick
green-tick
green-tick
green-tick
Automated workflows
green-tick
green-tick
green-tick
green-tick
Skill set and certification management
red-cross
red-cross
green-tick
green-tick
Capacity management
red-cross
red-cross
green-tick
green-tick
Territory management
red-cross
red-cross
green-tick
green-tick
Integration with Field Nation for on-demand technicians
red-cross
red-cross
green-tick
green-tick
SOS management
red-cross
red-cross
green-tick
green-tick
Property and organizations
red-cross
red-cross
green-tick
green-tick
Franchise model support
red-cross
red-cross
green-tick
green-tick
Unlimited subcontractors
red-cross
red-cross
red-cross
Call Us
Checklists and Workflows
orange-down-arrow
Checklists per work order status
green-tick
green-tick
green-tick
green-tick
30+ out-of-the-box checklist components
green-tick
green-tick
green-tick
green-tick
Dependent fields
green-tick
green-tick
green-tick
green-tick
Configurable checklist views
green-tick
green-tick
green-tick
green-tick
Configurable work order statuses
green-tick
green-tick
green-tick
green-tick
No-code workflows
green-tick
green-tick
green-tick
green-tick
Governance policies for work orders – geofencing, geo-tagging, facial biometrics, and more
red-cross
red-cross
green-tick
green-tick
Notifications and Alerts
orange-down-arrow
Configurable templates
green-tick
green-tick
green-tick
green-tick
Email, text, and in-app notifications
green-tick
green-tick
green-tick
green-tick
SLA alerts
green-tick
green-tick
green-tick
green-tick
Back-office, field workforce, and customer notifications
green-tick
green-tick
green-tick
green-tick
Granular notifications based on work order status
green-tick
green-tick
green-tick
green-tick
Customer ETA alerts
green-tick
green-tick
green-tick
green-tick
Reporting and Dashboard
orange-down-arrow
Pre-built dashboard
green-tick
green-tick
green-tick
green-tick
Pre-built reporting
green-tick
green-tick
green-tick
green-tick
Scheduled and automated delivery of reports
green-tick
green-tick
green-tick
green-tick
Integration with Business Intelligence tools – PowerBI, Tableau, Zoho Analytics, etc.
red-cross
red-cross
green-tick
green-tick
Custom reports
red-cross
red-cross
green-tick
green-tick
App Store and Developer Ecosystem
orange-down-arrow
Built-in integrations for over 50+ best third-party applications
green-tick
green-tick
green-tick
green-tick
API documentation
green-tick
green-tick
green-tick
green-tick
Custom applications
red-cross
red-cross
green-tick
green-tick
Custom integrations with top CRM, ERP, payment processors, payroll systems, and more
red-cross
red-cross
green-tick
green-tick
Power Apps
orange-down-arrow
Geo-code
green-tick
red-cross
green-tick
green-tick
Job time calculation
green-tick
red-cross
green-tick
green-tick
Job mileage calculation
red-cross
red-cross
green-tick
green-tick
Onboarding and Support
orange-down-arrow
18 X 5 phone and email support
green-tick
green-tick
green-tick
green-tick
White-glove onboarding
green-tick
green-tick
green-tick
green-tick
Self-serve data import and export
green-tick
green-tick
green-tick
green-tick
Online academy and help documentation for self-serve onboarding
green-tick
green-tick
green-tick
green-tick
Industry-specific community, forums, and events
*Coming soon
*coming soon
*coming soon
*coming soon

Frequently asked questions

What Field Service Management Software does Zuper provide?

black-down-arrow

Zuper is a Field Service Management Software solution designed to help HVAC companies streamline their dispatch and time tracking operations. Our software provides powerful, real-time scheduling, dispatching, and time tracking capabilities, as well as robust reporting features.

How much does Zuper Field Service Management Software cost?

black-down-arrow

Zuper Field Service Management Software is available in three different pricing plans - Core, Premium, and Enterprise. Prices range from $40/user/month for the Core plan to $55/user/month for the Premium plan and up for the Enterprise plan.

What features are included in Zuper Field Service Management Software?

black-down-arrow

Zuper Field Service Management Software provides powerful features such as real-time scheduling, dispatching, time tracking, and reporting capabilities. It also integrates with popular field service accounting and CRM systems like Salesforce, HubSpot, Intuit QuickBooks, NetSuite, and Xero.

Does Zuper Field Service Management Software offer a free trial?

black-down-arrow

Yes, Zuper Field Service Management Software provides a free version which comes with limited features and functionalities. You can also use our 14-day free trial for the Core and Premium plans to fully explore our software before purchasing.

What type of support does Zuper Field Service Management Software offer?

black-down-arrow

We provide customer support through our online help center, email and phone. In addition, we also offer live demos and onboarding assistance to help you get the most out of our Field Service Management Software.

Learn More About Zuper Today

Get started with a free Zuper trial account and explore on your own how you can improve your field service operations, or schedule a demo today with our product experts!