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PRODUCT CAPABILITIES

The Most Flexible And Customizable FSM

for fast-growing services organizations of any size to maximize growth and streamline operations

Starter

Growth

Enterprise

See Detailed Feature Comparison

Product Modules with Features

Starter

Growth

Enterprise

Starter

Growth

Enterprise

Configurable custom fields
In-app chat linked to work orders
Annotated attachments
Granular audit logs
Unlimited attachments – pictures, audio, video, documents, and text
Configurable tagging
Configurable services reports
Multiple locations
Multi-day work orders
One-time and recurring work orders
Configurable work order categories
Custom fields for modules
No file size restrictions
Multi-user work orders
Custom local phone number *Coming Soon *Coming Soon Call Us
Online booking Call Us
Postcards and emails Call Us
Live visitor web chat Call Us
Website builder Call Us
Scheduling and dispatching (manual)
Google calendar integration
Assisted dispatching based on recommendations
Configurable dispatch board views
Intelligent dispatching based on configurable parameters (location, availability, skill set, etc.)
First class integration with top CRMs – Zoho, HubSpot, Salesforce, Zendesk, Sell, Dynamics etc.
Customer hot notes
360-degree services view of the customer
First class support for residential customers
Configurable custom fields
Integration with Cloud Telephony – RingCentral and Dialpad
Personalized marketing campaigns – text and email
Customer portal*
Configurable tagging
Multi-level hierarchy for supporting commercial clients
Multi-level hierarchy for supporting commercial clients
Multi-level hierarchy for supporting commercial clients
Online booking
Warehouse management
Mobile stock management
Configurable custom fields
PriceBook
Smart alerts on inventory threshold
Rich inventory search
Dynamic stock access
Barcode scanning
Configurable templates
Customer digital signature
Advance payments
Configurable reminders
Item groups
Automated workflows
Custom integration with top ERP systems – Oracle, NetSuite, SAP, etc.
Configurable templates
Customizable payment modes
Partial payments
Payment history
Bank ACH capture and mobile card reader (with Stripe and other third-party payment processors) NOTE – NO PROCESSING FEES*
Configurable reminders
Customer portal for invoices
Configurable automation workflows
Integration with top accounting system – QuickBooks, Zoho Books, Xero,etc.
Custom integration with top ERP system – Oracle, NetSuite, SAP, etc.
Consumer financing* *Coming Soon *Coming Soon *Coming Soon
Multi – state tax management* *Coming Soon *Coming Soon
Integration with payment processors – Stripe, and more
Contactless payments – scan and pay
Autopay
Recurring payments
Punch-in and punch-out based on shifts
Leave management
Automated workflows
Holidays management
Integration with top payroll systems
Geo-tagging
Al-powered facial biometrics
Multi-level approvals
Geofencing
Configurable overtime rules
Customizable labor laws

Barcode scanning
Configurable custom fields
Customer-owned and business-owned assets
Asset properties and multi-location parts tracking
Asset status
Planned preventative maintenance (PPM)
Automated workflows
Asset history
Configurable asset templates
Equipment tracking**Coming Soon*Coming Soon
Custom integration with top ERP systems – Oracle, NetSuite, SAP, etc.
Contract lifecycle management
Configurable custom fields
Digital approval from customers
Contract and asset mapping
Contract renewals
Automated workflows
Customizable contract templates
Integration with eSign
Purchase order and warranty management Call Us
Real-time GPS tracking of technicians
Visualize work orders, customers, and assets on the map
Live tracking of technician’s network strength
Track technician’s mobile battery percentage
Location history
Visualize technician’s location history – replay
Integration with multiple map service platforms
Mileage tracking
Al-powered route optimization
Multiple route per day
Optimize routes based on multiple criteria
Route tracking on the map
Route assignments
Automated workflows
Customer dashboard
Job details – upcoming jobs, services, and history
Estimates – accept, decline, request change, and deposit payment
Invoices – accept, review, make partial and full payments, and deposits
Payments – save card and view recent payments and payment history
Contracts – accept, decline, and request change
Shared asset details
Collect ratings and reviews
Role-based access control
Team management
First-class support for W2 and 1099 workers
Shift management
Upload files
Configurable custom fields
Automated workflows
Skill set and certification management
Capacity management
Territory management
Integration with Field Nation for on-demand technicians
SOS management
Property and organizations
Franchise model support
Unlimited subcontractors Call Us
Checklists per work order status
30+ out-of-the-box checklist components
Dependent fields
Configurable checklist views
Configurable work order statuses
No-code workflows
Governance policies for work orders – geofencing, geo-tagging, facial biometrics, and more
Configurable templates
Email, text, and in-app notifications
SLA alerts
Back-office, field workforce, and customer notifications
Granular notifications based on work order status
Customer ETA alerts
Pre-built dashboard
Pre – built reporting
Scheduled and automated delivery of reports
Integration with Business Intelligence tools – PowerBI, Tableau, Zoho Analytics, etc.
Custom reports
Built – in integrations for over 50+ best third – party applications
API documentation
Custom applications
Custom integrations with top CRM, ERP, payment processors, payroll systems, and more
Geo-code
Job time calculation
Job mileage calculation
   
18 X 5 phone and email support
White-glove onboarding
Self-serve data import and export
Online academy and help documentation for self-serve onboarding
Industry-specific community, forums, and events *Coming Soon *Coming Soon *Coming Soon

See Zuper In Action

Watch this comprehensive overview video to see how you can supercharge your field service operations with power-packed features.

Frequently Asked Questions

Zuper is a Field Service Management Software solution designed to help field service businesses streamline their dispatch and time tracking operations. Our software provides powerful, real-time scheduling, dispatching, and time tracking capabilities, as well as robust reporting features.

Zuper Field Service Management Software is available in three different pricing plans – Core, Premium, and Enterprise. Prices range from $40/user/month for the Core plan to $55/user/month for the Premium plan and up for the Enterprise plan.
Zuper Field Service Management Software provides powerful features such as real-time scheduling, dispatching, time tracking, and reporting capabilities. It also integrates with popular field service accounting and CRM systems like Salesforce, HubSpot, Intuit QuickBooks, NetSuite, and Xero.
Yes, Zuper Field Service Management Software provides a free version which comes with limited features and functionalities. You can also use our 14-day free trial for the Core and Premium plans to fully explore our software before purchasing.
We provide customer support through our online help center, email and phone. In addition, we also offer live demos and onboarding assistance to help you get the most out of our Field Service Management Software.

Learn More About
Zuper Today

Get started with a free Zuper trial account and explore on your own how you can improve your field service operations, or schedule a demo today with our product experts!
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