The IDC Innovators program spotlights emerging companies that bring groundbreaking solutions, new technologies, or innovative business models to their markets.
The IDC Innovators program spotlights emerging companies that bring groundbreaking solutions, new technologies, or innovative business models to their markets.
For the second year in a row, Zuper has been named a HubSpot Essential App for Service Hub, placing it alongside the most impactful tools in the HubSpot ecosystem. Zuper, the leading provider of intelligent and AI-powered field service management (FSM) solutions, is the only FSM platform to earn this distinction in 2025
The global disruptions of recent years have exposed and exacerbated long-standing inefficiencies in manufacturing—none more pressing than inventory management.
The manufacturing and field service industries are at a pivotal crossroads. As technology advances and industry demands shift, manufacturers are facing a significant challenge: a growing talent gap.
Business sustainability defines organizational strategies and actions that reduce adverse environmental and social impacts resulting from operations. An organization’s sustainability practices are typically analyzed against environmental, social and governance (ESG) goals and metrics.
Sustainability is a complex, interlinked issue—one that extends beyond long-range goals like reducing GHG emissions and energy use.
Small businesses are an engine of growth in the U.S. accounting for 99.9% of all companies, delivering 46% of the nation’s GDP, and employing 45.9% of all Americans in the workforce.
As manufacturers navigate a rapidly changing landscape, they are increasingly seeking smarter, more efficient solutions to address operational complexities and meet rising customer expectations.
The field service transformation is well underway, and artificial intelligence (AI) is enabling the industry to become more proactive, strategic and data-driven.
One of the biggest advances landscaping businesses can make is taking advantage of business management software.
New offerings redefine how field service businesses manage communication and payments to drive operational efficiency and enhance customer experiences
Across the field service industry, providers are exploring how new technology can modernize decades-old methods that have long hindered progress.
“Field service operations are becoming increasingly complex, and AI is continuing to prove itself as a powerful asset in helping organizations optimize processes and deliver strong outcomes,” said Anand Subbaraj, CEO of Zuper.
Bringing a wealth of strategic expertise to drive the company’s next phase of transformative growth, Ramya Vijaya Ragavan joins Zuper’s executive leadership team.
Photon Brothers needed a Field Service Management solution that integrated natively with its existing CRM, HubSpot. They sought a platform that allowed for quick and easy modifications, included asset and inventory management capabilities, and provided tools for optimizing job scheduling and dispatching.
According to the International Facility Management Association (IFMA), FM has become “data-driven,” and new AI-powered technology offers “enormous potential” for the future of the industry. And not a moment too soon, as FM professionals continue to be challenged by budget constraints, staff shortages, and an ongoing focus on making their buildings and facilities more sustainable.
Zuper Projects is purpose-built for businesses with field service teams that are involved in complex or long-term projects with multiple jobs, phases, and team members. Unlike standard one-off service calls, these projects may require planning, coordination, resource allocation, and continuous tracking over days, weeks, or months.
“We’ve seen significant interest in a solution for automating repetitive scheduling tasks, allowing dispatchers and back-office teams to focus on more strategic activities.
For avid fans of cricket, names of our superstar heroes evoke the sport’s huge international appeal, from Sachin Tendulkar of India to Sir Ian Botham of England. With 2.5 billion followers, cricket is the second-most popular sport in the world and the game is now “exploding from coast-to-coast” in the United States. According to USA […]
he company’s rapid growth and momentum is fueled by continued high demand and product-market fit for the most adaptable field service management solution
Business process Management (BPM) is an integral element of process excellence.
Zuper, a leading solutions provider to scale and modernize fast-growing service businesses...
Zuper, a leading solutions provider to scale and modernize fast-growing service businesses with
Today announces that Seth Nesbitt joined the company as Chief Marketing Officer.
In addition to toasting the Next Tech Titan, GeekWire presented awards for excellence in technology and innovation.
The annual event, now in its 15th year, brought a sold-out crowd to Showbox SoDo in Seattle, where more than 60 finalists across a dozen categories competed for awards ranging from Startup of the Year to Next Tech Titan to Workplace of the Year, and more.
SEATTLE, April 24, 2024 /PRNewswire-PR Web/ -- Zuper, a leading solutions provider to scale and modernize fast-growing businesses with field operations, today announced that it was named one of seventeen essential apps for customer service for HubSpot's Service Hub platform.
This article explores the innovative concept of technician-agnostic platforms, which are changing the way service delivery is approached
This integration brings together seamless expense management, spend automation features and field service management capabilities for greater efficiency.
Startups now must demonstrate to investors how they can make money.
Zuper's integration with Freshdesk streamlines customer interactions, scheduling, and data flow to help support teams improve customer satisfaction.
According to a survey conducted in 2023, over 80% of field service technicians believe that mobile devices can help them achieve just that.
Zuper, a leading solutions provider to scale and modernize fast-growing businesses with field operations, today announced it closed a $32M Series B funding round led by FUSE and participation from Prime Ventures and other existing partners.
Zuper closed on $32 million in Series B funding to provide its customers with technologies and tools to cater to a wider range of workers.
Live Panel discussing AI-powered customer engagement including Zuper's Head of Field Service Evangelism - Michael Israel.
In field service, the quality of your customer service hinges on the experience that your field technicians provide. Unlike other industries, it is individual.
As a software provider for field service businesses, we like to treat our customers like they treat their customers by providing top-notch service.
A conversation with Michael Israel, Head of Field Service Evangelism for Zuper
Zuper, a field operations solution provider, has announced the private alpha launch of the Zuper Intelligent Virtual Assistant (ZIVA), a generative AI-powered chatbot explicitly designed for field service operations.
Zuper, a solutions provider for fast-growing field-service organizations, has received a strategic investment from Zendesk, a global provider
The Series A financing comes on the heels of exponential growth across all areas of the business
Zuper has raised $13 million in Series A funding for its productivity suite for intelligent field service management and customer engagement.
Zuper, a leading solutions provider to scale and modernize fast-growing field service organizations, today announced a new strategic
Zuper, a leading solutions provider to scale and modernize fast-growing field service organizations, today announced a new strategic..
Zuper, a leading solutions provider to scale and modernize fast-growing field service organizations, today announced a new strategic ..
Zuper, a leading solutions provider to scale and modernize fast-growing field service organizations, today announced a new strategic..
Zuper, a solutions provider for field service organisations, has added a self-serve customer portal to its field service management solution.
Zuper, a solutions provider for field service organizations, has added a self-serve customer portal to its field service management solution.
Zuper, a Seattle startup that sells software to help service companies and their field workers, raised $13 million.
Zuper, provider of productivity suite for intelligent field service management and customer engagement
Zuper’s field service management platform now directly accessible within HubSpot’s industry-leading customer service software
Zuper Hires Field Service Software and Operations Expert to Accelerate Growth After Successful Series A Funding
Zuper, a leading solutions provider, today announced its self-serve customer portal, an addition to its highly flexible field service managem
Zuper raised $1.1 million in seed funding, led by Prime Venture Partners and included participation from Gunderson Dettemer and Gemba Capital.
Expert Anand Subbaraj from Zuper details the technological advancements in workforce management and customer experiences
Anand Subbaraj, CEO of Zuper, a leading solutions provider to scale and modernize fast-growing field service organizations
Anand Subbaraj, CEO of Zuper, a leading solutions provider to scale and modernize fast-growing field service organizations
Company leverages A2Z Cloud’s expertise in sales, consulting and professional services to expand platform adoption and market share in UK
Zuper’s field service management platform now directly accessible within HubSpot’s industry-leading customer service software
Company recognized by G2 as the leader in the Mid-Market category for Field Service Management Software
Company recognized by G2 as the leader in the Mid-Market category for Field Service Management Software
Zuper, a leading solutions provider to scale and modernize fast-growing field service organizations, today announced its YOY milestones.
Company recognized by G2 as the leader in the Mid-Market category for Field Service Management Software
Company recognized by G2 as the leader in the Mid-Market category for Field Service Management Software
Company recognized by G2 as the leader in the Mid-Market category for Field Service Management Software
Company announces 2022 milestones as organizations with field service teams shift toward digital solutions that streamline employee and custom
Zuper, provider of a productivity suite for field service management and customer engagement, has expanded its presence in the Zoho ecosystem.
Zuper’s Intelligent Virtual Assistant (ZIVA) will completely change how businesses with field service operations access information on demand via natural language prompts.
Zuper, a leading solutions provider to scale and modernize fast-growing field service organizations, has announced its ISO 27001 certification
Workforce Management Startup Zuper Announces Seed Funding from Prime Venture Partners, Gunderson Dettemer & Gemba Capital
Marketing and sales teams have an important and straightforward role, which is universally understood.
As technology continues to evolve, so too do the tools available to businesses to manage their field service operations.
Today’s field service teams face more pressure and challenges than ever before.
Are you looking for swimming pool service software? You’ve come to the right place.
Cleanliness took on a new meaning at the beginning of the pandemic.
Well-known advertising executive Bruce Barton famously said, “In good times, people want to advertise; in bad times, they have to.â€
Zuper, a leading solutions provider to scale and modernize fast-growing businesses with field operations, today released an industry report to
Blumberg Advisory Group and Zuper partner to uncover current economic and technology trends most impacting organizations with field service
A report recently published by Zuper, a provider of field service management solutions, together with research and consulting firm Blumberg Ad
Welcome back to Digital Supply Chain podcast! I had the privilege of speaking with Michael Israel, Head of Field Service Evangelism at Zuper.
This white paper report presents the results of a survey conducted by Blumberg Advisory Group, a leading research and consulting firm to
The city of St. Paul, Minn. selected Zuper to modernize its municipal waste services.
Michael Israel, Head of Field Service Evangelism at Zuper, discusses how to make sure that your technicians have the right part, at the right
My biggest piece of advice for companies shaping strategies for 2021 is to always be prepared for the unexpected.
The problem of soft costs is not new.
Low-code is a simple user interface that allows non-technical users to build or customize their own applications to suit their unique needs.
Anand Subbaraj, CEO and Founder of Zuper, a workforce management software company that specializes in clean energy companies..
Gearing up for the 4th Industrial Revolution with Wajid Zakir
Facilities management by definition has a much broader scope of work than other field service organizations that focus on a single industry.
Zuper, provider of productivity suite for intelligent field service management and customer engagement
Buying a brand new dishwasher is an exciting moment. You no longer have to wash your dishes by hand and your post-dinner cleanup time
Michael Israel, Head of Field Service Evangelism, at Zuper, a premier provider of Field Service Management Software joins Enterprise Radio.
A CEO’s responsibility should include building an employee experience that reinforces organizational missions and values in every facet of com
Consumer expectations have hit an all-time high, with buyers conditioned by Amazon, Uber, and the like, companies that strive to deliver excel
CXCP hosts business leaders, weekly updates on CX, ideas for growth, CX SaaS news, and value-first insights from industry leaders.
Picture this: You’re at the car dealership finally buying that 2022 Lamborghini Huracan EVO convertible you’ve been dreaming of.
As a young man still in school, I was fortunate to land a job with IBM in what was then known as the Field Engineering Division.
City of Saint Paul’s implementation of the Zuper-Zendesk integration will boost operational oversight and efficiency for its waste management
Field operations specialist Zuper and consumer financing firm Wisetack are linking up based on the premises that consumers will appreciate not
Benjamin Franklin is often attributed as saying, “Failing to prepare is preparing to fail.” Nowhere is this sentiment more fitting than in field service, an industry immersed in the need for preparation.