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Efficient dispatching is the linchpin to successful field service management. It plays an essential role in delivering an excellent customer experience. In the cutthroat world of field service management, you need to pay attention to your dispatch management process
Frequently asked questions
Does your dispatch and scheduling software work on iPhone and Android phones?
Yes, our dispatching and scheduling software works on Android and iPhones.
How long does it take to set up your dispatch software?
Being a SaaS platform, Zuper’s setup process is a breeze. For any existing customer, we can simply enable the new dispatch board from the backend on demand. For new customers, it will be enabled during their onboarding or on-demand. The first step of our dispatch software setup is basic user onboarding and team mapping along with work order module setup. Once the basic setup is complete, you can start dispatching your field workforce immediately.
How many staff can your dispatch software manage at once?
Irrespective of your pricing plan, you can onboard and manage an unlimited number of employees in the Zuper platform. On the dispatch board, users are grouped as a team and are listed individually, so it would be one team at a time. However, at the moment, there are no limitations on the number of users that a team can hold.
How much does your dispatch service software cost after the trial?
The basic pricing starts at $40 per user annually and $60 per user monthly. Also, the price may vary based on your requirements and the use case.
What apps does your dispatching software integrate with?
Our dispatching software integrates well with Zendesk Support, Zendesk Sell, HubSpot Service and Sales CRM, Zoho CRM, and 40+ other third-party apps.
How is your dispatch software different from others?
The dispatch software dashboard displays an overview of all jobs performed during the day and helps act on unattended jobs with a single click. The dispatch board helps users track unassigned, unscheduled, and overdue jobs. You can highlight jobs based on their status, team, and category.