How Dickinson Roofing & Construction Runs a Smarter Operation with Zuper

Before Zuper, Dickinson Roofing relied on a legacy CRM system— and while it handled the basics, it created as many problems as it solved. Scheduling was flying blind. The dispatch board in their old system showed that a job existed, but not much else. There was no easy way to see a job’s size, pitch, complexity, or production status at a glance. To compensate, the team built and maintained a separate scheduling spreadsheet to capture what the software couldn’t — a time-consuming workaround that introduced risk every time information needed to be transferred between systems.