A thriving facility maintenance company, known for its stellar technicians, found itself struggling. Outdated systems led to a surge in phone calls, mountains of paperwork, and frustrated employees. They knew they needed a change, and fast. Enter Zuper, a comprehensive facility management software that became their game-changer.
How Zuper’s FSM Platform Saved a Global Giant from Customer Service Disaster
A furniture giant facing customer service disaster due to outdated systems implemented Zuper’s FSM platform. Zuper streamlined job creation, automated tasks, and improved communication, resulting in happier customers, increased efficiency, and boosted revenue.
