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Frequently asked questions
Can you enable time-off management for remote service team members?
Yes, we can enable time-off management for remote service team members. What’s more, you’ll get an error message if you try to assign a work order or task to technicians who are on time off.
How does our geofencing solution work for technicians in the field?
Our smart geofencing solution reduces timesheet errors by tracking technicians’ live location. Using this feature you can set up a virtual fence around a customer location and when your technician enters the geo-fence radius, they will get an option to update the status of a work order. This feature also helps your dispatchers to assign jobs quickly.
Do you have a time management app for iOS and Android users?
Yes, our time management app is available for iOS and Android users.
How much does your time management software cost after the trial ends?
The basic pricing starts at $40 per user annually and $60 per user monthly. Also, the price may vary based on your unique requirement and use case.
Does your time management software clock in and clock out remote staff?
With Zuper’s time management software you can manage the roster of your field team, anytime and from anywhere. Your field staff will have the option to clock in and clock out from their mobile device. Back-office staff and supervisors can view the technician’s time log in the associated work order. Zuper automatically notifies your employees of any shift updates and also reminds them to clock in during their assigned shift.
What does your time management software do?
Our time management software allows your team to quickly schedule work orders, assign tasks to specific users, collaborate better, track the working hours of technicians, and calculate billable hours accurately. It ensures that everyone on your team has all the information they need to get their work done on time. Zuper’s time management software is great for service teams because of its intuitive nature; you don’t need training or specialized skills to use it.
Why is your time management software best for service teams?
Time management software helps service teams manage their schedules seamlessly. It can reduce customer wait times, improve communication, and speed up the field service cycle. It also provides detailed KPI reports that indicate which workers are over- or under-performing so that managers can take actions to optimize productivity. No matter what type of business you run—from an individual consultant to a construction company with hundreds of employees—Zuper’s time management tool can help manage your employees’ time more effectively.