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With Zuper's mobile and web apps, automate your field service processes and keep stakeholders in the loop with real-time alerts. Empower your back-office and field teams with all the necessary details to perform maintenance operations on point of sales terminals effectively.
Streamline PoS terminal delivery, installations, equipment repair, and PoS system maintenance services with Zuper’s work order management software. Improve field service efficiency with automated workflows, no-code customization, and configurable checklists.
Eliminate manual errors, bridge communication gaps, and ensure accurate, up-to-date information with a customer portal. Empower your field service teams with in-app chat, job notes, complete service history, and help them finish the job on the first visit.
Say goodbye to scheduling conflicts, double bookings, and missed appointments. With Zuper’s assisted scheduling, you can dispatch the right field technician to perform a task based on their availability, location, skill set, and other relevant factors.
Whether it is a routine maintenance of some point of sales terminals or an out-of-the-blue PoS system breakdown, Zuper’s dispatch board helps ensure that every job is completed efficiently and effectively within the SLA window.
Track the real-time location of your field workforce to optimize dispatch, increase visibility, and reduce response times. Once your technicians cross a geo-fence, share accurate ETA alerts with customers to keep them informed and offer a uberized experience.
Measure your field team's productivity based on the time they spend on a service task. Use the captured data to identify opportunities for improvement, spot performance gaps, and offer tailor-made training sessions.
Customize your field service dashboard to understand your workflows, revenues, and customers better. Make data-driven decisions and scale your business using Zuper's 50+ pre-designed reports on job completion statistics, customer satisfaction levels, and more.
Additionally, Zuper integrates with over 50+ third-party applications, including CRM, ticketing, and accounting software. Zuper's swift API integrations simplify complex data transfers and help maintain a single source of truth across your tech stack.
