POS

Flexible Field Service Management Software Made For PoS Businesses

Everything you need to streamline field operations and automate work order management from start to finish. Zuper's PoS business software is designed to help point of sales businesses of all sizes achieve long-term success.

Optimize PoS Field Service Operations And Improve Customer Experience

With Zuper's mobile and web apps, automate your field service processes and keep stakeholders in the loop with real-time alerts. Empower your back-office and field teams with all the necessary details to perform maintenance operations on point of sales terminals effectively.

Optimize PoS Field Service Operations And Improve Customer Experience

With Zuper's mobile and web apps, automate your field service processes and keep stakeholders in the loop with real-time alerts. Empower your back-office and field teams with all the necessary details to perform maintenance operations on point of sales terminals effectively.

Zuper was the perfect fit

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"We were looking for an FSM that could help us manage our growing number of micro-jobs, and Zuper was the perfect fit. With its powerful reporting features, we’re able to track job statuses in real-time and make better decisions about our operations. We’re very happy with the results and would recommend Zuper to any business looking for an FSM solution.”

Hugo Nascimento

Global Logistics Technology Manager for SaltPay

Our Valued Customers

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Level Up Your PoS Business With Zuper

Streamline everything from one-off PoS system delivery to large-scale maintenance tasks, automating every step of the field service process from scheduling to invoicing and payment collection.

Simplify Your Point of Sales Work Order Management Process

Streamline PoS terminal delivery, installations, equipment repair, and PoS system maintenance services with Zuper’s work order management software. Improve field service efficiency with automated workflows, no-code customization, and configurable checklists.

Eliminate manual errors, bridge communication gaps, and ensure accurate, up-to-date information with a customer portal. Empower your field service teams with in-app chat, job notes, complete service history, and help them finish the job on the first visit.

Bring Your A-Game To The Table With Automated Scheduling

Say goodbye to scheduling conflicts, double bookings, and missed appointments. With Zuper’s assisted scheduling, you can dispatch the right field technician to perform a task based on their availability, location, skill set, and other relevant factors.

Whether it is a routine maintenance of some point of sales terminals or an out-of-the-blue PoS system breakdown, Zuper’s dispatch board helps ensure that every job is completed efficiently and effectively within the SLA window.

Tap Into The Power Of Location Intelligence For Efficient Field Operations

Track the real-time location of your field workforce to optimize dispatch, increase visibility, and reduce response times. Once your technicians cross a geo-fence, share accurate ETA alerts with customers to keep them informed and offer a uberized experience. 

Measure your field team's productivity based on the time they spend on a service task. Use the captured data to identify opportunities for improvement, spot performance gaps, and offer tailor-made training sessions.

Make Informed Decisions About Home And Field Service PoS With Zuper

Customize your field service dashboard to understand your workflows, revenues, and customers better. Make data-driven decisions and scale your business using Zuper's 50+ pre-designed reports on job completion statistics, customer satisfaction levels, and more.

Additionally, Zuper integrates with over 50+ third-party applications, including CRM, ticketing, and accounting software. Zuper's swift API integrations simplify complex data transfers and help maintain a single source of truth across your tech stack.

Features That Work for You

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Work Order Management
Automate and prioritize job requests, technician schedules and dispatching all in one place for more efficient operations and improved workflows.
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Smart Scheduling
With easy-to-use drag and drop scheduling, you can assign new jobs and automatically assign based on availability, proximity, and qualifications. 
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Intelligent Dispatching
Intelligent dispatching efficiently allocates jobs so that the right person is always at the right place with the right information, every time.
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Location Intelligence
Location intelligence helps you accurately track time, GPS, and mileage - saving you costs on fuel and payroll and keeping customers updated.
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Estimate Management
Create customizable estimates with a few clicks, so you can get faster decisions from the client to prioritize job opportunities on the go.
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Contract Management
Edit, search, sign, and store your contracts in one place, making it work with your jobs and assets and plan preventative maintenance tasks.
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Invoice Management
Simplify invoicing by handling service modifications, streamlining your payments, and getting paid on the field or in the office.
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Digital Payments
Start accepting credit, debit, e-checks/ACH payments online, on-mobile, or in-person, as well as through digital payment methods like Stripe.
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Customized Workflows
No-code required settings and access for the non-technical user to quickly and easily customize workflows to suit your business needs.
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Asset Management
Manage your customers asset lifecycle, automate preventive maintenance tasks, reduce costs and optimize productivity and efficiency. 
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Timesheet Management
Monitor technician work hours, locations, clocking in and out, and with customizable payment plans, overtime, and project details.
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Reporting and Analytics
Run reports based on field jobs created, scheduled or finished jobs to gain instant insights on performance, productivity, and profitability.
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Industry-Leading Integrations
Zuper offers premier integrations with best-in-class CRM, service, ticketing, communications, collaboration, accounting, ERP and other apps.
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Mobile Applications
Connect your field service technicians with all tools they need to focus on what they do best, delivering exceptional customer service.
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Inventory Management
Sync your mobile stock with the warehouse and provide your field technicians with the resources they need to manage inventory on the job site.
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Frequently asked questions

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Ready to optimize your field service operations?