Newsroom

The Race to Own Roofing’s Operating System

For most of the past decade, roofing contractors looking for a CRM picked from a familiar group of software vendors. Now, that list is growing in two new ways....

Publish date: Jul 8, 2026

Roofing technology companies are introducing innovative solutions to boost efficiency, communication, and jobsite performance

Technology companies are racing to reshape how roofing contractors sell, manage and protect their businesses, and the newest wave of tools is putting AI, automa...

Publish date: Jul 8, 2026

Zuper Launches AI Command Center for Contractors

Zuper has launched Zuper Sense, an AI-powered operations platform designed for roofing and exterior contractors....

Publish date: Jun 2, 2026

Zuper Introduces Zuper Sense: AI That Runs Your Trades Business With You

The AI Operating System for exterior trades, today launched Zuper Sense, the intelligent command center that sits on top of the Zuper platform....

Publish date: May 19, 2026

Mosaic Service Partners Selects Zuper as Part of Its Core Operating Technology Platform to Support National Expansion

Mosaic partners with founder-led companies that have earned trust in their local markets through quality workmanship, premium products, and consistently strong ...

Publish date: Apr 13, 2026

Zuper and Vonage Reimagine Network Connectivity for Skilled Trades with Quality on Demand

Zuper, the AI operating system for the trades, and Vonage, part of Ericsson, have entered into a Memorandum of Understanding (MoU) to enter into a collaboration...

Publish date: Feb 25, 2026

From Grit to Grid: How AI, Wearables, and the Next Generation Are Changing the Trades

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Publish date: Dec 15, 2025

The Price of Manual Busywork

In boardrooms, we often discuss growth, expanding into new markets, launching new products, and hiring the best people....

Publish date: Nov 11, 2025

Zuper Launches the First AI-Powered Smart Glasses Built for the Skilled Trades

Designed for Roofing, HVAC, Electrical, and Plumbing professionals, Zuper Glass combines voice-activated operation, real-time connectivity, and AI to help field...

Publish date: Nov 5, 2025

Zuper Launches Zuper for Roofing, the AI Operating System Transforming One of North America’s Largest Trades

The roofing industry in North America includes more than 99,000 companies and 250,000 contractors, delivering both repair and replacement services across reside...

Publish date: Sep 29, 2025

AI-Powered Telematics Enables Contractors to Focus on Safe Driving and Operational Efficiencies

For contactors that are new to AI-powered fleet management systems, there are many valuable benefits to using these systems....

Publish date: Sep 8, 2025

The AI Adoption Journey: From Skepticism To Strategic Advantage

I’ve lived through every phase of AI adoption—from experiencing initial team skepticism to making AI central to our competitive strategy....

Publish date: Sep 2, 2025

Zuper: Interview With CEO Anand Subbaraj About The Connect Platform

At Zuper, we believe that collaboration is at the core of efficient and effective field service management....

Publish date: Aug 26, 2025

AI-Powered Field Service: Tackling Tariffs and Inventory Challenges

Zuper CEO Anand Subbaraj explains how artificial intelligence (AI) is being used by field service teams to navigate everything from increased prices caused by h...

Publish date: Aug 25, 2025

How agentic AI will transform mobile apps and field operations

Industries with significant field operations are poised to leverage mobile AI agents for operational agility....

Publish date: Aug 1, 2025

The Shift From Assistance To Autonomy: How AI Is Rewriting The Playbook For Field Service

There’s an old saying in tech: “First we build the tools, then the tools build us.” With AI, that cycle is accelerating and transforming in ways we’ve never see...

Publish date: Aug 1, 2025

Zuper Introduces Zuper AI : The Next Leap in Field Service Intelligence

Zuper’s newest innovation brings built-in intelligence to field service....

Publish date: Jul 29, 2025

Transition Franchise Brands Selects Zuper to Elevate Field Service Efficiency and Deliver Seamless Customer Experiences

SEATTLE–(BUSINESS WIRE)–Zuper, the leading provider of intelligent field service management solutions, has been selected by Transition Franchise Brands to optim...

Publish date: Jun 25, 2025

How Contractors Can Stay Competitive as Costs and Supply Chain Woes Mount

Tariffs and inflation are steadily driving up project costs. Delays in material deliveries are forcing teams to shift schedules on the fly....

Publish date: Jun 10, 2025

The Challenge of Modernizing Operations

For many businesses, modernizing operations is still a challenge to tackle....

Publish date: May 29, 2025

Zuper Launches Zuper Fleet: Extending the Power of Its Field Service Platform to Fleet Management

Zuper Fleet offers real-time vehicle tracking, AI-powered dash cams with telematics, and vehicle health monitoring tools in a single, intuitive platform....

Publish date: Apr 29, 2025

Zuper Named an IDC Innovator for Field Service Management Applications

The IDC Innovators program spotlights emerging companies that bring groundbreaking solutions, new technologies, or innovative business models to their markets....

Publish date: Apr 17, 2025

Zuper Named a HubSpot Essential App for the Second Consecutive Year

For the second year in a row, Zuper has been named a HubSpot Essential App for Service Hub, placing it alongside the most impactful tools in the HubSpot ecosyst...

Publish date: Apr 11, 2025

How to Optimize Inventory Management

The global disruptions of recent years have exposed and exacerbated long-standing inefficiencies in manufacturing—none more pressing than inventory management....

Publish date: Apr 8, 2025

Bridging the Talent Gap in Manufacturing & Field Service: Workforce Management and Upskill

The manufacturing and field service industries are at a pivotal crossroads. As technology advances and industry demands shift, manufacturers are facing a signif...

Publish date: Apr 8, 2025

PEX Network’s guide to business sustainability

Business sustainability defines organizational strategies and actions that reduce adverse environmental and social impacts resulting from operations. An organiz...

Publish date: Mar 25, 2025

Reduce, repair, recycle: How field service companies can lead the shift to a circular economy

Sustainability is a complex, interlinked issue—one that extends beyond long-range goals like reducing GHG emissions and energy use....

Publish date: Mar 7, 2025

How One Pool Company Is Using Its Field Service Management System to Service Regionally and Sell Nationally

Small businesses are an engine of growth in the U.S. accounting for 99.9% of all companies, delivering 46% of the nation’s GDP, and employing 45.9% of all Ameri...

Publish date: Mar 4, 2025

Zuper’s Field Service Platform Gains Momentum Among Manufacturing Companies

As manufacturers navigate a rapidly changing landscape, they are increasingly seeking smarter, more efficient solutions to address operational complexities and ...

Publish date: Feb 14, 2025

Collaborative AI: How Human-AI Teams Can Enhance The Field Service Industry

The field service transformation is well underway, and artificial intelligence (AI) is enabling the industry to become more proactive, strategic and data-driven...

Publish date: Feb 12, 2025

The future of AI in business management software with Zuper

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Publish date: Feb 10, 2025

Simplifying Service Excellence: Zuper Unveils Zuper Connect and Zuper Pay

New offerings redefine how field service businesses manage communication and payments to drive operational efficiency and enhance customer experiences...

Publish date: Feb 4, 2025

How Field Service Providers Can Find Value In AI-Driven Solutions

Across the field service industry, providers are exploring how new technology can modernize decades-old methods that have long hindered progress....

Publish date: Jan 13, 2025

AI Is Transforming Field Service Companies: Zuper and Field Service Insights Report Highlights Adoption and Challenges

“Field service operations are becoming increasingly complex, and AI is continuing to prove itself as a powerful asset in helping organizations optimize processe...

Publish date: Jan 8, 2025

Zuper Appoints Ramya Vijaya Ragavan to Lead Next-Level Customer Success Initiatives

Bringing a wealth of strategic expertise to drive the company’s next phase of transformative growth, Ramya Vijaya Ragavan joins Zuper’s executive leadership tea...

Publish date: Dec 6, 2024

Photon Brothers Selects Zuper to Modernize its Field Services Operations

Photon Brothers needed a Field Service Management solution that integrated natively with its existing CRM, HubSpot. They sought a platform that allowed for quic...

Publish date: Nov 20, 2024

Building value: 5 ways AI is transforming facilities management

According to the International Facility Management Association (IFMA), FM has become “data-driven,” and new AI-powered technology offers “enormous potential” fo...

Publish date: Nov 19, 2024

Zuper Launches Powerful Project Management Solution to Optimize Field Service Job Progress, Productivity, and Profitability

Zuper Projects is purpose-built for businesses with field service teams that are involved in complex or long-term projects with multiple jobs, phases, and team ...

Publish date: Oct 23, 2024

Zuper’s Reimagined Dispatch Board Brings Recurring Route Capabilities and More Flexible Workflows to Field Service Customers

“We’ve seen significant interest in a solution for automating repetitive scheduling tasks, allowing dispatchers and back-office teams to focus on more strategic...

Publish date: Oct 7, 2024

From the pitch to the field: What cricket can teach us about effective field service management

For avid fans of cricket, names of our superstar heroes evoke the sport’s huge international appeal, from Sachin Tendulkar of India to Sir Ian Botham of England...

Publish date: Sep 17, 2024

Zuper Achieves Major Milestones as Service Businesses Embrace and Reap the Benefits of Digital Transformation

he company’s rapid growth and momentum is fueled by continued high demand and product-market fit for the most adaptable field service management solution...

Publish date: Jul 30, 2024

Green BPM: Driving efficiency and enhancing performance

Business process Management (BPM) is an integral element of process excellence....

Publish date: Jul 26, 2024

Zuper Announces Integration with Avalara to Provide Automated Tax Management Capabilities for Field Service Teams

Zuper, a leading solutions provider to scale and modernize fast-growing service businesses with field operations...

Publish date: May 31, 2024

Majority of Service Organizations Plan to Adopt New FSM System, or Improve Current System, According to Zuper and WBR Insights Report

Zuper, a leading solutions provider to scale and modernize fast-growing service businesses with field operations, today announced a joint research report with W...

Publish date: May 20, 2024

Zuper Appoints B2B SaaS Expert as Chief Marketing Officer to Accelerate Global Brand Awareness and Growth

Today announces that Seth Nesbitt joined the company as Chief Marketing Officer....

Publish date: May 16, 2024

Zuper Named Next Tech Titan at GeekWire’s 15th Annual Awards Ceremony Honoring The Pacific Northwest’s Best in Tech

In addition to toasting the Next Tech Titan, GeekWire presented awards for excellence in technology and innovation....

Publish date: May 13, 2024

GeekWire Awards 2024 revealed

The annual event, now in its 15th year, brought a sold-out crowd to Showbox SoDo in Seattle, where more than 60 finalists across a dozen categories competed for...

Publish date: May 13, 2024

HubSpot Names Zuper an Essential App for Customer Service in 2024

SEATTLE, April 24, 2024 /PRNewswire-PR Web/ — Zuper, a leading solutions provider to scale and modernize fast-growing businesses with field operations, today an...

Publish date: Apr 24, 2024

The Importance Of Technician-Agnostic Platforms In Combating Field Service Labor Shortages

This article explores the innovative concept of technician-agnostic platforms, which are changing the way service delivery is approached...

Publish date: Apr 18, 2024

Zuper Announces Integration with Clyr

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Publish date: Mar 29, 2024

Seattle Inno picks 24 startups to watch in 2024

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Publish date: Jan 10, 2024

Zuper Announces Integration with Freshworks for Businesses with Field Operations

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Publish date: Jan 9, 2024

The Transformative Impact Of Mobile Applications On Field Service Teams

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Publish date: Jan 5, 2024

Zuper Secures $32M Series B

Zuper, a leading solutions provider to scale and modernize fast-growing businesses with field operations, today announced it closed a $32M Series B funding roun...

Publish date: Dec 19, 2023

Zuper dons field service management cape for small business, enterprise customers

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Publish date: Dec 13, 2023

Improving Experiences with AI-Powered Customer Engagement

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Publish date: Dec 11, 2023

Empowering Field Technicians For Exceptional Customer Interactions

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Publish date: Dec 8, 2023

20 Ways Top Companies Cultivate Thriving Communities

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Publish date: Oct 18, 2023

Zuper’s Michael Israel Talks The Evolution Of Field Service

A conversation with Michael Israel, Head of Field Service Evangelism for Zuper...

Zuper Reveals the Alpha Launch of a Generative AI-Powered Chatbot

Zuper, a field operations solution provider, has announced the private alpha launch of the Zuper Intelligent Virtual Assistant (ZIVA), a generative AI-powered c...

Zuper Receives a Strategic Investment from Zendesk

Zuper, a solutions provider for fast-growing field-service organizations, has received a strategic investment from Zendesk, a global provider...

Zuper raises $13M Series A funding led by FUSE and three other investors

The Series A financing comes on the heels of exponential growth across all areas of the business...

Zuper raises $13M Series A Funding

Zuper has raised $13 million in Series A funding for its productivity suite for intelligent field service management and customer engagement....

Zuper partners with Zendesk to enable exceptional customer service experiences in the field service industry

Zuper, a leading solutions provider to scale and modernize fast-growing field service organizations, today announced a new strategic...

Zuper partners with Zendesk to enable exceptional customer service experiences in the field service industry

Zuper, a leading solutions provider to scale and modernize fast-growing field service organizations, today announced a new strategic.....

Zuper Partners With Zendesk To Enable Exceptional Customer Service Experiences In The Field Service Industry

Zuper, a leading solutions provider to scale and modernize fast-growing field service organizations, today announced a new strategic .....

Zuper partners with Zendesk to enable exceptional customer service experiences in the field service industry

Zuper, a leading solutions provider to scale and modernize fast-growing field service organizations, today announced a new strategic.....

Zuper Launches Customer Portal

Zuper, a solutions provider for field service organisations, has added a self-serve customer portal to its field service management solution....

Zuper Launches Customer Portal

Zuper, a solutions provider for field service organizations, has added a self-serve customer portal to its field service management solution....

Zuper lands $13M to bolster software used by service businesses and their workers

Zuper, a Seattle startup that sells software to help service companies and their field workers, raised $13 million....

Zuper lands $13m Series A

Zuper, provider of productivity suite for intelligent field service management and customer engagement...

Zuper + HubSpot at This customer service hub just got better for field service organizations

Zuperâ€™s field service management platform now directly accessible within HubSpotâ€™s industry-leading customer service software...

Zuper Hires Field Service Software and Operation Expert, Michael Israel to Accelerate Growth

Zuper Hires Field Service Software and Operations Expert to Accelerate Growth After Successful Series A Funding...

Zuper Enables Businesses To Provide Their Customers With Full Ownership And Visibility Of Field Service Job And Billing Status

Zuper, a leading solutions provider, today announced its self-serve customer portal, an addition to its highly flexible field service managem...

Zuper Cofounders Featured in Forbes 30 under 30

Zuper raised $1.1 million in seed funding, led by Prime Venture Partners and included participation from Gunderson Dettemer and Gemba Capital....

Zuper CEO on Technological Uplift of Workforce and Customers

Expert Anand Subbaraj from Zuper details the technological advancements in workforce management and customer experiences...

Zuper CEO Anand Subbaraj Joins the Fast Company Executive Board

Anand Subbaraj, CEO of Zuper, a leading solutions provider to scale and modernize fast-growing field service organizations...

Zuper CEO Anand Subbaraj accepted into Forbes Business Council

Anand Subbaraj, CEO of Zuper, a leading solutions provider to scale and modernize fast-growing field service organizations...

Zuper Announces Strategic Partnership with A2Z Cloud to Accelerate Digital Transformation

Company leverages A2Z Cloudâ€™s expertise in sales, consulting and professional services to expand platform adoption and market share in UK...

Zuper Announces its Integration with Hubspot Service Hub

Zuperâ€™s field service management platform now directly accessible within HubSpotâ€™s industry-leading customer service software...

Zuper Announces Growth, Fueled by Adoption of its Platform for Modernizing and Scaling Field Service Organizations: MarketWatch

Company recognized by G2 as the leader in the Mid-Market category for Field Service Management Software...

Zuper Announces Growth, Fueled By Adoption Of Its Platform For Modernizing And Scaling Field Service Organizations: Field Technologies Online

Company recognized by G2 as the leader in the Mid-Market category for Field Service Management Software...

Zuper Announces Growth, Fueled by Adoption of its Platform for Modernizing and Scaling Field Service Organizations: CISION

Zuper, a leading solutions provider to scale and modernize fast-growing field service organizations, today announced its YOY milestones....

Zuper Announces Growth, Fueled by Adoption of its Platform for Modernizing and Scaling Field Service Organizations: BENZINGA

Company recognized by G2 as the leader in the Mid-Market category for Field Service Management Software...

Zuper Announces Growth, Fueled by Adoption of its Platform for Modernizing and Scaling Field Service Organizations: 69NEWS

Company recognized by G2 as the leader in the Mid-Market category for Field Service Management Software...

Zuper Announces Growth, Fueled by Adoption of its Platform for Modernizing and Scaling Field Service Organizations

Company recognized by G2 as the leader in the Mid-Market category for Field Service Management Software...

Zuper Announces Global Momentum as Service Businesses Accelerate Adoption of Automated Digital Solutions

Company announces 2022 milestones as organizations with field service teams shift toward digital solutions that streamline employee and custom...

Zuper Announces Field Service Management Integration with Zoho

Zuper, provider of a productivity suite for field service management and customer engagement, has expanded its presence in the Zoho ecosystem....

Zuper Advances Its Innovation Leadership

Zuperâ€™s Intelligent Virtual Assistant (ZIVA) will completely change how businesses with field service operations access information on demand via natural lang...

Zuper Achieves Prestigious ISO Certification to Protect Data and Ensure Information Security

Zuper, a leading solutions provider to scale and modernize fast-growing field service organizations, has announced its ISO 27001 certification...

Workforce Management Startup Zuper Announces Seed Funding

Workforce Management Startup Zuper Announces Seed Funding from Prime Venture Partners, Gunderson Dettemer & Gemba Capital...

Using Field Service As A Strategy To Increase Customer Loyalty

Marketing and sales teams have an important and straightforward role, which is universally understood....

Unlocking The Power Of Automation In Field Service Management: 5 Essential Workflows To Improve Efficiency

As technology continues to evolve, so too do the tools available to businesses to manage their field service operations....

Three Reasons Why Optimized Field Service Routes Can Help Overcome Economic Pressures

Todayâ€™s field service teams face more pressure and challenges than ever before....

The Swimming Pool Service Software that Will Help Automate Your Business

Are you looking for swimming pool service software? Youâ€™ve come to the right place....

The Pandemic Has Made Us Germaphobes, Says Anand Subbaraj

Cleanliness took on a new meaning at the beginning of the pandemic....

Slow and Steady Creates a Recession-Proof Marketing Strategy

Well-known advertising executive Bruce Barton famously said, â€œIn good times, people want to advertise; in bad times, they have to.â€...

Service Businesses With Field Operations Navigate Economic Challenges Yet Remain Optimistic About Tech-Enabled Growth, According To Blumberg Advisory Group

Zuper, a leading solutions provider to scale and modernize fast-growing businesses with field operations, today released an industry report to...

Service Businesses with Field Operations Navigate Economic Challenges Yet Remain Optimistic About Tech-Enabled Growth, According to Blumberg Advisory Group

Blumberg Advisory Group and Zuper partner to uncover current economic and technology trends most impacting organizations with field service...

Report Sheds Light on Service Businessesâ€™ Opportunities and Obstacles

A report recently published by Zuper, a provider of field service management solutions, together with research and consulting firm Blumberg Ad...

The Power of Completed Service Work in the Supply Chain World

Welcome back to Digital Supply Chain podcast! I had the privilege of speaking with Michael Israel, Head of Field Service Evangelism at Zuper....

Optimizing Growth And Efficiency: The Impact Of Economic And Technological Trends On Businesses With Field Service Operations

This white paper report presents the results of a survey conducted by Blumberg Advisory Group, a leading research and consulting firm to...

News from Beyond Plastics, Zuper and more

The city of St. Paul, Minn. selected Zuper to modernize its municipal waste services....

Making sure your technicians have the right part, at the right place, at the right time, every time

Michael Israel, Head of Field Service Evangelism at Zuper, discusses how to make sure that your technicians have the right part, at the right...

HR Tech Interview With Anand Subbaraj, Chief Executive Officer At Zuper

My biggest piece of advice for companies shaping strategies for 2021 is to always be prepared for the unexpected....

How solar contractors can use field service management software to lower soft costs

The problem of soft costs is not new....

How Low-Code is Helping Contractors Customize Workflows

Low-code is a simple user interface that allows non-technical users to build or customize their own applications to suit their unique needs....

Growing Colombia’s Clean Energy Workforce

Anand Subbaraj, CEO and Founder of Zuper, a workforce management software company that specializes in clean energy companies.....

Gearing up for the 4th Industrial Revolution with Wajid Zakir

Gearing up for the 4th Industrial Revolution with Wajid Zakir...

Future-Proofing Facilities Management With A Tech-Enabled Hybrid Workforce

Facilities management by definition has a much broader scope of work than other field service organizations that focus on a single industry....

[Funding alert] Zuper raises $13M Series A investment

Zuper, provider of productivity suite for intelligent field service management and customer engagement...

Flexible Service Contracts: The Great Differentiator

Buying a brand new dishwasher is an exciting moment. You no longer have to wash your dishes by hand and your post-dinner cleanup time...

Field Service, the Pathway To Superior Customer Loyalty

Michael Israel, Head of Field Service Evangelism, at Zuper, a premier provider of Field Service Management Software joins Enterprise Radio....

Do what you are: How a strong employee experience can help you scale

A CEOâ€™s responsibility should include building an employee experience that reinforces organizational missions and values in every facet of com...

Delivering an Exceptional Customer Experience from Online to Onsite

Consumer expectations have hit an all-time high, with buyers conditioned by Amazon, Uber, and the like, companies that strive to deliver excel...

CXChronicles Podcast 192 with Michael Israel, Head of Field Service Evangelism at Zuper

CXCP hosts business leaders, weekly updates on CX, ideas for growth, CX SaaS news, and value-first insights from industry leaders....

Consumer Financing â€“ Why Now, And Why Field Service?

Picture this: Youâ€™re at the car dealership finally buying that 2022 Lamborghini Huracan EVO convertible youâ€™ve been dreaming of....

Completed Service Work: Reimagining The Concept Of Completed Staff Work

As a young man still in school, I was fortunate to land a job with IBM in what was then known as the Field Engineering Division....

City of Saint Paul Selects Zuper to Further Modernize its Municipal Services Operations

City of Saint Paulâ€™s implementation of the Zuper-Zendesk integration will boost operational oversight and efficiency for its waste management...

Business Management Firm Zuper Teams with Wisetack on Consumer Financing

Field operations specialist Zuper and consumer financing firm Wisetack are linking up based on the premises that consumers will appreciate not...

Autonomous Service: Creating A Future Of Efficiency In Field Service

Benjamin Franklin is often attributed as saying, “Failing to prepare is preparing to fail.” Nowhere is this sentiment more fitting than in field service, an ind...

AI’s Role in Field Service Management

Zuper released an industry report together with Blumberg Advisory Group. The report sheds light on some of the biggest current growth opportunities and obstacle...

7 trends shaping facilities management in 2023

Sustainability mandates, return-to-office and IoT growth have facilities leaders leaning on tech and outsourcing to meet budgets and streamline operations....

7 Reasons Why Your Service Business Really Needs to Invest in Field Service Software

In our current age of advanced technologies and innovations, why do many service businesses still operate using paper and pen?...

7 Growth Strategies to Scale Up Your Field Service Business

If you’re like most business owners, you’re always looking for ways to grow your company. Growth often requires capital expenditures.....

6 Ways Field Service is Accelerating Change Among Top-Performing Companies

As part of Solutions Reviewâ€™s Expert Insights Seriesâ€”a collection of contributed articles written by industry experts in enterprise software.....

3 ways FSM software can help solar businesses increase uptime and reduce inefficiencies

We use Zuper and Zoho together to create a better way to market to and manage solar field operations....