Scheduling Efficiency 
            How difficult is it to manage technician schedules and preventing double bookings?
            
                
                
                    Always on time with zero scheduling issues
                    Occasional double bookings or missed appointments
                    Frequent scheduling conflicts and delays
                 
             
            Route Optimization 
            Are inefficient travel routes increasing technician time on the road?
            
                
                
                    Routes are fully optimized, no extra time wasted
                    Some inefficiencies, but mostly manageable
                    Routes are chaotic, leading to lost time and high fuel costs
                 
             
            Inventory Management 
            Are you struggling to track inventory levels, leading to delays in servicing customers?
            
                
                
                    Always fully stocked, no service delays
                    Some delays due to missing parts or equipment
                    Frequent delays from low or mismanaged inventory
                 
             
            Customer Communication 
            Do you have challenges keeping customers informed and managing expectations?
            
                
                
                    Communication with customers is seamless and timely
                    Customers occasionally complain about communication gaps
                    Communication is a frequent source of complaints and issues
                 
             
            Recurring Job Management 
            Do you find it difficult managing regular maintenance jobs and ensuring timely completion?
            
                
                
                    Recurring jobs are handled perfectly and on time
                    Some recurring jobs slip through the cracks
                    Recurring jobs are often forgotten or delayed
                 
             
            Billing and Invoicing Accuracy 
            Does inconsistent or delayed invoicing cause cash flow or customer issues?
            
                
                
                    Invoicing is always accurate and timely
                    Some billing issues, occasionally missing charges
                    Regular billing errors or delays frustrating customers and staff
                 
             
            Offline Functionality 
            Do your technicians struggle working in areas with no internet access?
            
                
                
                    Technicians have no issues working offline
                    Offline work is possible but causes some delays
                    Frequent issues arise from lack of internet connectivity during jobs
                 
             
            Field Data Capture 
            Are your technicians capturing accurate data onsite?
            
                
                
                    Field data is always captured accurately and easily
                    Data capture is inconsistent or sometimes delayed
                    Critical data is often missing or inaccurate
                 
             
            Project Cost Management 
            Are you struggling to track project costs, leading to budget overruns?
            
                
                
                    Project costs are always within budget and closely monitored
                    Some projects go over budget due to unforeseen costs
                    Frequent cost overruns causing profitability issues
                 
             
            Technician Productivity 
            Do you have challenges tracking technician productivity and time spent on jobs?
            
                
                
                    Technicians’ productivity is well-monitored and optimized
                    Some inefficiencies, but largely manageable
                    Significant issues with wasted time and low productivity